Return Policy
Where You Purchased:
If you purchased your Tampa Bay Armory products from a reseller, please return your product to that reseller under their return policy. Tampa Bay Armory will not honor returns for items purchased at retail locations or websites.
Return Window and Restocking Fee:
Tampa Bay Armory has a limited 30-day return policy for products purchased directly from the Tampa Bay Armory website only. You may return your new and unused Tampa Bay Armory products if you request the return within 30 days of purchase, minus a 25% restocking fee of the price of the product. The restocking fee is waived in the case of Tampa Bay Armory error (wrong item, damaged in shipping, or defective).
No refunds will be made for returns requested more than 30 days after purchase.
Firearms:
Firearms are not returnable or refundable.
Shipping:
Shipping is only refundable in the case of Tampa Bay Armory error. Shipping will not be refunded for personal preference, or if the consumer has changed their mind. The consumer is responsible for return shipping charges except in the case of Tampa Bay Armory error.
Tampa Bay Armory recommends insuring all packages that are returned, as Tampa Bay Armory is not responsible for items lost or damaged in transit.
Condition of Returned Items:
Items may not be returned if they have been used or damaged, if the packaging is not in its original retail condition, or if the tags have been removed. If any of these conditions are not met, Tampa Bay Armory may refuse to process the return.
How to Request a Return:
To return an item purchased from the www.tampabayarmory.com website, sign in, open the order from My Orders, and choose Request Return. Your return must be approved before you send anything back; returns sent without an approved request may be refused. We will email you once your request has been reviewed.
Once we receive the returned items, your refund will be issued to your original payment method. For further help, please contact our Consumer Service team.